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Privacy Policy

Welcome to www.nyle.com (the “Site”), a website operated by Nyle Systems, LLC (“Company,” “us,” “our,” and “we”). We are committed to maintaining robust privacy protections for our users. We provide the Site and services provided through the Site (the Site and services will be collectively referred to as the “Services”). Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service. 

By accepting our Privacy Policy, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

Types of Data We Collect

We collect “Non-Personal Information” and “Personal Information.” Non-Personal  Information  includes information  that  cannot  be  used  to  personally  identify  you,  such  as anonymous  usage  data,  general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, email address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.

Children’s Online Privacy Protection Act

We do not intentionally gather Personal Information from visitors who are under the age of 13.

Information You Provide to Us

  • We may collect Personal Information from you, such as your first and last name, email and mailing address, phone, and password when you create an account to log in to our network (“Account”).
  • When you subscribe to the Services on our Site, our payment processor will collect all information necessary  to  complete  the  transaction,  including  your  name,  credit  card  information,  billing information, and direct deposit information.
  • We  retain  information  on  your  behalf,  such  as  files  and  messages  that  you  store  using  your Account.
  • If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply.
  • When  you  participate  in  one  of  our  surveys,  we  may  collect  additional  information  that  you knowingly provide.
  • When you post messages on the Services or on a Social Media Site (“SMS”) where we have a page or presence (collectively “SMS Pages”), the information contained in your posting may be republished on our Site and other users may be able to see them.
  • We are committed to keeping  your email  address confidential, if you  provide it  to  us. We do not sell, rent, or lease our subscription lists to third parties. We will not disclose your email address to any third parties except as expressly allowed in this Privacy Policy.
  • We will maintain the information you send via email in accordance with applicable federal law.
  • In compliance with the CAN-SPAM Act, all emails sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. In addition, all email messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us. Our emails provide users the opportunity to  opt-out  of  receiving  communications  from  us  and  our  partners  by  reading  the  unsubscribe instructions  located  at  the  bottom  of  any  email  they  receive  from  us  at  anytime. Users  who  no longer  wish  to  receive  our  newsletter  or  promotional  materials  may  opt-out  of  receiving  these communications by clicking on the unsubscribe link in the email.

Information Collected via Technology

  • In an effort to improve the quality of the Service, we reserve the right to track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our Services, both on an individual and aggregate basis.
  • We may  also  use  third  party  analytics services  such  as  Google  Analytics or Google  Adsense to collect  information  about  how  you  use  and  interact  with  our  Services.  Such  third-party  analytics services may use cookies to gather information such as the pages you visited, your IP address, a date/time stamp for your visit and which site referred you to the Site.
  • We  reserve the  right  to  use  technological  equivalents  of  cookies,  including  social  media  pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages  users  see  while  visiting  that social  media  website. We  reserve the  right  to  use  these pixels in compliance with the policies of the various social media sites.
  • Some  content  or  applications,  including  advertisements,  on  the Site are  served  by  third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third  parties  may  use  cookies  alone  or  in  conjunction  with  web  beacons  or  other  tracking technologies  to  collect  information  about  you  when  you  use  our  website.  The  information  they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online  services.  They  may  use  this  information  to  provide  you  with  interest-based  (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or  how  they  may  be  used.  If  you  have  any  questions  about  an  advertisement  or  other  targeted content, you should contact the responsible provider directly.

Use of Your Personal Information

In general, Personal Information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Information in the following ways:

  • to facilitate the creation of and secure your Account on our network;
  • to identify you as a user in our system;
  • to provide improved administration of our Services;
  • to provide the Services you request;
  • to improve the quality of experience when you interact with our Services;
  • to send you a welcome email to verify ownership of the email address provided when your Account was created;
  • to send  you  administrative  email  notifications,  such  as  security  or  support  and  maintenance advisories;
  • to respond to your inquiries related to employment opportunities or other requests;
  • to send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes including those of third parties; and
  • to perform marketing or data analysis. 

If you opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by us on this Website, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this  newsletter,  you  can  unsubscribe  anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to the email address provided below in order to request to unsubscribe from future emails. 

Use of Non-Personal Information

In general,  we  use  Non-Personal  Information  to  help  us  improve  the  Service  and  customize  the  user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

Location-Based Data

We  make  use  of  location-based  data  for  our  website  to  connect  you  with  other  users  near  you  that can either offer or are in need of the Services. If you choose not to allow us to access your location, some or all functionality may not be available to you.

Disclosure of Your Personal Information

As  a  general  rule,  we  do  not  sell,  rent,  lease  or  otherwise  transfer  any  information  collected  either automatically or through your voluntary action.We may disclose your Personal Information as described below and as described elsewhere in this Privacy Policy.

Other Disclosures. Regardless of any choices you make regarding your Personal Information (as described below), we may disclose Personal Information if it believes in good faith that such disclosure is necessary (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on us; (c) to protect or defend our rights or property, or the rights or property of users of the Services; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or Terms of Use.

Links to Third Party Websites

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they  contain.  This  Privacy  Policy  applies  solely  to  information  collected  by  us  through  the  Site  and  the Service.  Therefore,  this  Privacy  Policy  does  not  apply  to  your  use  of  a  third  party  website  accessed  by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

Your  Rights  Regarding  the  Use  of  Your  Personal Information

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional  communication  to  a  user,  the  user  can  opt  out  of  further  promotional  communications  by following  the  unsubscribe  instructions  provided  in  each  promotional  email.  If  applicable,  you  can  also indicate that you do not wish to receive marketing communications from us in the “Settings” section of your Account. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings section of your Account, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

Security of Your Personal Information

We  implement  security  measures  designed  to  protect  your  information  from  unauthorized  access.  Any  account  you have with our Site is  protected  by  your  account  password  and  we  urge  you  to  take  steps  to  keep  your  personal information safe by not disclosing your password and by logging out of your account after each use. We further  protect  your  information  from  potential  security  breaches  by  implementing  certain  technological security measures However, these measures do not guarantee that your information will not be accessed, disclosed,  altered  or  destroyed  by  breach  of  such  firewalls  and  secure  server  software.  While  we  use reasonable efforts to protect your Personal Information, we cannot guarantee its absolute security. By using our Service, you acknowledge that you understand and agree to assume these risks.

Visitors’ GDPR Rights

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation (the “GDPR”). Those rights include the following:

  • We will retain any information you choose to provide to us until one of the following happens: (a) you ask us to delete the information, (b) we decide to cease using our existing data providers, or (c) we decide that the value in retaining the data is outweighed by the costs of retaining it.
  • You have the right to request access to your data that we store and the rights to either rectify or erase your personal data.
  • You have the right to seek restrictions on the processing of your data.You have the right to object to the processing of your data and the right to the portability of your data.
  • To the extent that you provided consent to our processing of your personal data, you have the right to withdraw that consent at  any time, without affecting the lawfulness of  processing based  upon consent that occurred prior to your withdrawal of consent.
  • You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the GDPR.
  • We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

Changes to This Privacy Policy

We  reserve  the  right  to  change  this  policy  and  our  Terms  of  Service  at  any  time.  We may notify  you  of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

Contact Information

If you have any questions regarding this Privacy Policy or the practices of the Site, please contact us by sending an email to amathissen@nyle.com.

Last Updated

This Privacy Policy was last updated on Jan 10, 2024.

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Nyle Systems
(parent Company)
1 (800) 777-6953
12 Stevens Rd
Brewer, ME 04412
Nyle Water
Heating Systems
1 (844) 432-8420
690 Maine Ave
Bangor, ME 04401
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Privacy Policy